Operations Management: A 20/20 MDS® eLearning Course
This module looks at principles and techniques which apply equally well to the effective running of service and manufacturing companies, to commercial enterprises and to public sector organizations. You will examine what it means to be in charge of an organized and planned work environment and how to get there if you are not already in that fortunate or well-managed situation. The intention is not to tackle the most technical and specialized techniques of operations management; it is to cover the broad range that applies to all managers, in offices, restaurants, manufacturing, building societies, shops, hotels and all others.
As you go through the module you will see clearly the inter-relationship between a range of management activities and responsibilities, such as quality management, the need to meet the requirements of internal and external customers, marketing research and communications. Where appropriate there will be 'signposts' out to other modules, so that you can explore specific topics in greater detail.
The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world. Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program. WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis.
The 20-20 MDS® eLearning courses available here are about 3 to 4 hours long, and may be completed in one sitting, or bookmarked and resumed at a later date when time permits. If you or your company are interested in information regarding the accreditation of these courses through the Institute for Leadership and Management, please contact us at info@readytomanage.com.
The 20-20 MDS® series courses and workshops are most appropriate for use with aspiring, junior or middle managers seeking to improve their management and leadership skills to help them reach their potential in the work world. These courses contain a useful mix of theory, practical explanation of concepts.