Effective Communication-Advanced: A 20/20 MDS® eLearning Course

In Effective Communication-1 we focused on the 'mechanics' of communication and less on the more behavioural side of the process. In this module, our focus will therefore be on the behavioural or what are often called 'soft' skills side of things.

As we saw in the first module, the fundamental purpose of communication is to get your message across successfully to others. This is a process that involves both the sender of the message and the receiver. This process leaves room for error, with messages often misinterpreted by one or more of the parties involved. This often causes unnecessary confusion and stops the individuals involved in the process from achieving their communication goals.

In this module we will consider the two sides of the communication equation in detail -the transmitter's or communicator's role (sending the message effectively) and the recipient's or listener's role (receiving the message effectively). In so doing we will look at the 'art' of talking and listening. That is, how communication can be designed to create a genuine two-way experience that can be of high mutual value.

The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world.  Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program.  WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis. 

The 20-20 MDS® eLearning courses available here are about 3 to 4 hours long, and may be completed in one sitting, or bookmarked and resumed at a later date when time permits. If you or your company are interested in information regarding the accreditation of these courses through the Institute for Leadership and Management, please contact us at info@readytomanage.com.

The 20-20 MDS® series courses and workshops are most appropriate for use with aspiring, junior or middle managers seeking to improve their management and leadership skills to help them reach their potential in the work world. These courses contain a useful mix of theory, practical explanation of concepts.