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Home > eLearning Courses > 20/20 MDS® eLearning Series

20/20 MDS® eLearning Series

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Coaching & Getting the Best Out of Others-Advanced: A 20/20 MDS? eLearning Course
20-20 MDS® Coaching & Getting the Best Out of Others-Advanced: A 20/20 MDS® eLearning Course
A 3-4 hour eLearning course on the topic of Coaching and Getting the Best Our of Others presented for aspiring leaders and managers. Coaching & Getting the Best Out of Others-Advanced: A 20/20 MDS® eLearning CourseIn business, or in any organisation, in the same way as sport, coaching is fundamentally concerned with helping...
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    Coaching & Getting the Best Out of Others-Level 1: A 20/20 MDS? eLearning Course
    20-20 MDS® Coaching & Getting the Best Out of Others-Level 1: A 20/20 MDS® eLearning Course
    A 3-4 hour eLearning course on the topic of Coaching and Getting the Best Out of Others presented for aspiring leaders and managers. Coaching & Getting the Best Out of Others-Level 1: A 20/20 MDS® eLearning CourseHow effective you are in your management role will depend not only on the results which you produce but also on the...
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      Complaint Handling: A 20/20 MDS? eLearning Course
      20-20 MDS® Complaint Handling: A 20/20 MDS® eLearning Course
      A 3-4 hour eLearning course on the topic of Complaint Handling presented for aspiring leaders and managers. Complaint Handling: A 20/20 MDS® eLearning CourseThe aim in this module is to look at the specific skills that effective complaint handlers should have in their possession in order to be most...
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        Corporate Strategy Level 1: A 20/20 MDS? eLearning Course
        20-20 MDS® Corporate Strategy Level 1: A 20/20 MDS® eLearning Course
        A 3-4 hour eLearning course on the topic of Corporate Strategy presented for aspiring leaders and managers. Corporate Strategy Level 1: A 20/20 MDS® eLearning CourseThe key purpose of management, as defined by the Management Charter Initiative (MCI), is: "To achieve the organization's objectives and...
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          Creativity and Innovation-Level 1: A 20/20 MDS? eLearning Course
          20-20 MDS® Creativity and Innovation-Level 1: A 20/20 MDS® eLearning Course
          A 3-4 hour eLearning course on the topic of Creativity and Innovation presented for aspiring leaders and managers. Creativity and Innovation-Level 1: A 20/20 MDS® eLearning Course Human creativity or innovation is a very large and complex subject area with a considerable amount of debate about what it is, and...
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            Customer Focus: A 20/20 MDS? eLearning Course
            20-20 MDS® Customer Focus: A 20/20 MDS® eLearning Course
            A 3-4 hour eLearning course on the topic of Customer Focus presented for aspiring leaders and managers. Customer Focus: A 20/20 MDS® eLearning CourseThis supplier/customer chain is central to the ability of any organization to delight its customers, survive and grow. As with any chain, the...
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              Developing Teams-Advanced: A 20/20 MDS? eLearning Course
              20-20 MDS® Developing Teams-Advanced: A 20/20 MDS® eLearning Course
              A 3-4 hour eLearning course on the topic of Developing Teams presented for aspiring leaders and managers. Developing Teams-Advanced: A 20/20 MDS® eLearning Course In the module Developing Teams 1, we looked at a number of foundational building blocks in helping to establish a strong team. This...
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                Developing Teams-Level 1: A 20/20 MDS? eLearning Course
                20-20 MDS® Developing Teams-Level 1: A 20/20 MDS® eLearning Course
                A 3-4 hour eLearning course on the topic of Developing Teams presented for aspiring leaders and managers. Developing Teams-Level 1: A 20/20 MDS® eLearning CourseTeamwork is an essential aspect of social existence. Whether we choose to be or not, we are members of many groups. We have to consider and...
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                  Effective Communication-Advanced: A 20/20 MDS? eLearning Course
                  20-20 MDS® Effective Communication-Advanced: A 20/20 MDS® eLearning Course
                  A 3-4 hour eLearning course on the topic of Effective Communication presented for aspiring leaders and managers. Effective Communication-Advanced: A 20/20 MDS® eLearning CourseIn Effective Communication-1 we focused on the 'mechanics' of communication and less on the more behavioural side of the process. In...
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                    Effective Communication-Level 1: A 20/20 MDS? eLearning Course
                    20-20 MDS® Effective Communication-Level 1: A 20/20 MDS® eLearning Course
                    A 3-4 hour eLearning course on the topic of Effective Communication presented for aspiring leaders and managers. Effective Communication-Level 1: A 20/20 MDS® eLearning CourseCommunication plays a crucial part in organizational success. Without effective communication systems and practices no organization will...
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                      Effective Leadership-Advanced: A 20/20 MDS? eLearning Course
                      20-20 MDS® Effective Leadership-Advanced: A 20/20 MDS® eLearning Course
                      A 3-4 hour eLearning course on the topic of Effective Leadership presented for aspiring leaders and managers. Effective Leadership-Advanced: A 20/20 MDS® eLearning Course Leadership in organizations is about setting goals and inspiring people who work in the organization to give a commitment to achieve...
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                        Effective Leadership-Level 1: A 20/20 MDS? eLearning Course
                        20-20 MDS® Effective Leadership-Level 1: A 20/20 MDS® eLearning Course
                        A 3-4 hour eLearning course on the topic of Effective Leadership presented for aspiring leaders and managers. Effective Leadership-Level 1: A 20/20 MDS® eLearning Course "Leadership is a word on everyone's lips. The young attack it and the old grow wistful for it. Parents have lost it and police seek it....
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                          Effective Meetings: A 20/20 MDS? eLearning Course
                          20-20 MDS® Effective Meetings: A 20/20 MDS® eLearning Course
                          A 3-4 hour eLearning course on the topic of Effective Meetings presented for aspiring leaders and managers. Effective Meetings: A 20/20 MDS® eLearning Course In any review that asks managers to list the major time-wasters in their working day, meetings virtually always come towards the top of the list....
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                            Emotional Intelligence: A 20/20 MDS? eLearning Course
                            20-20 MDS® Emotional Intelligence: A 20/20 MDS® eLearning Course
                            A 3-4 hour eLearning course on the topic of Emotional Intelligence presented for aspiring leaders and managers. Emotional Intelligence: A 20/20 MDS® eLearning Course Although there is some dispute about what constitutes human intelligence or human emotion (and how it might be successfully measured) this...
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                              Handling Poor Performance-Advanced: A 20/20 MDS? eLearning Course
                              20-20 MDS® Handling Poor Performance-Advanced: A 20/20 MDS® eLearning Course
                              A 3-4 hour eLearning course on the topic of Handling Poor Performance presented for aspiring leaders and managers. Handling Poor Performance-Advanced: A 20/20 MDS® eLearning CourseIn the real working world, there are always employees (even if they are in the minority) who are undisciplined, incompetent or...
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                                Handling Poor Performance-Level 1: A 20/20 MDS? eLearning Course
                                20-20 MDS® Handling Poor Performance-Level 1: A 20/20 MDS® eLearning Course
                                A 3-4 hour eLearning course on the topic of Handling Poor Performance presented for aspiring leaders and managers. Handling Poor Performance-Level 1: A 20/20 MDS® eLearning CourseIt would be an ideal world (and a naive expectation of managers) to have all employees arrive at work on time every day, with a...
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                                  Improving Financial performance-Advanced: A 20/20 MDS? eLearning Course
                                  20-20 MDS® Improving Financial performance-Advanced: A 20/20 MDS® eLearning Course
                                  A 3-4 hour eLearning course on the topic of Improving Financial Performance presented for aspiring leaders and managers. Improving Financial performance-Advanced: A 20/20 MDS® eLearning CourseHow well is your organization performing? How can its performance be improved? Why is turnover up and yet profits are down? ...
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                                    Improving Financial performance-Level 1: A 20/20 MDS? eLearning Course
                                    20-20 MDS® Improving Financial performance-Level 1: A 20/20 MDS® eLearning Course
                                    A 3-4 hour eLearning course on the topic of Improving Financial Performance presented for aspiring leaders and managers. Improving Financial performance-Level 1: A 20/20 MDS® eLearning Course In this Financial Performance-1 module we look at how the financial performance of the organisation as a whole can be...
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                                      Managing and Understanding Yourself: A 20/20 MDS? eLearning Course
                                      20-20 MDS® Managing and Understanding Yourself: A 20/20 MDS® eLearning Course
                                      A 3-4 hour eLearning course on the topic of Managing and Understanding Yourself presented for aspiring leaders and managers. Managing and Understanding Yourself: A 20/20 MDS® eLearning CourseThis module has two parts. The first part explores the whole area of personal style and temperament and suggests that we can be more...
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                                        Managing Change-Level 1: A 20/20 MDS? eLearning Course
                                        20-20 MDS® Managing Change-Level 1: A 20/20 MDS® eLearning Course
                                        A 3-4 hour eLearning course on the topic of Managing Change presented for aspiring leaders and managers. Managing Change-Level 1: A 20/20 MDS® eLearning CourseOne of the key 'life competencies' required of people in all sorts of different situations today is the ability to anticipate and respond...
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