Topic
Rapid Skill Builder®
Assertiveness: An RSB eLearning Course
An online eLearning course exploring the topic of Assertiveness through the use of video vignettes and an expert facilitator.
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict...
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Rapid Skill Builder®
A Manager's Special: RSB eLearning 5-Pack
Purchase this 5-pack of Rapid Skill Builder eLearning modules at a 25% discount off the retail price. Then select individual courses for your employees or clients as needed over a 15 month period.
Rapid Skill Builder eLearning modules are a great tool in skill development for individual employees or clients to target specific skills. Now you can purchase a block of courses at a discount NOW,...
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Rapid Skill Builder®
Change Management: An RSB eLearning Course
An online eLearning course exploring the topic of Change Management through the use of video vignettes and an expert facilitator.
One of the key life competencies required of people in all sorts of different situations today is the ability to anticipate and respond effectively to change. These skills are even more critical in...
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Rapid Skill Builder®
Coaching Skills: An RSB eLearning Course
An online eLearning course exploring the topic of Coaching through the use of video vignettes and an expert facilitator.
While the idea of coaching is relatively new in organisations, its been around for a long time. Think of the best athletes in golf or tennis or track they all have coaches to help them improve and...
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20-20 MDS®
Complaint Handling: A 20/20 MDS® eLearning Course
A 3-4 hour eLearning course on the topic of Complaint Handling presented for aspiring leaders and managers.
Complaint Handling: A 20/20 MDS® eLearning CourseThe aim in this module is to look at the specific skills that effective complaint handlers should have in their possession in order to be most...
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Rapid Skill Builder®
Complaint Handling: An RSB eLearning Course
An online eLearning course exploring the topic of Complaint Handling through the use of video vignettes and an expert facilitator.
Despite the fact that most of us recognise effective complaint handling to be of some value, surprisingly it is rarely treated as a serious topic that is worthy of specific focus. The low level of...
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Rapid Skill Builder®
Conflict Resolution: An RSB eLearning Course
An online eLearning course exploring the topic of Conflict Resolution through the use of video vignettes and an expert facilitator.
Conflict is often perceived as being negative, destructive, and undesirable. Many people go to great lengths to avoid or deny conflict even when they acknowledge that it exists. This is because...
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Rapid Skill Builder®
Corporate Ethics: An RSB eLearning Course
An online eLearning course exploring the topic of Corporate Ethics through the use of video vignettes and an expert facilitator.
When problems relating to corporate or business ethics are exposed in the media, people can be quick to blame the organisation as a whole or senior management in particular for the lack of...
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20-20 MDS®
Customer Focus: A 20/20 MDS® eLearning Course
A 3-4 hour eLearning course on the topic of Customer Focus presented for aspiring leaders and managers.
Customer Focus: A 20/20 MDS® eLearning CourseThis supplier/customer chain is central to the ability of any organization to delight its customers, survive and grow. As with any chain, the...
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20-20 MDS®
Effective Meetings: A 20/20 MDS® eLearning Course
A 3-4 hour eLearning course on the topic of Effective Meetings presented for aspiring leaders and managers.
Effective Meetings: A 20/20 MDS® eLearning Course
In any review that asks managers to list the major time-wasters in their working day, meetings virtually always come towards the top of the list....
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